Frequently asked questions
Questions for Fractal Robotics Solutions? We answer them here. Have a new question? Don't hesitate to contact us.
How do I determine which robot is best for my business?
Our selection process evaluates several critical factors:
- Floor types (carpet, concrete, tiles, marble, etc.)
- Total area to be cleaned
- Obstacle density and types
- Required cleaning frequency
- Budget and operational constraints
We offer a free consultation and our Robot Selection Calculator to help with this decision.
How much does a commercial cleaning robot cost?
Our list prices are shown in our online store (before taxes):
- Pudu MT1, debris sweeping: $21,450
- Pudu CC1, scrubbing and sweeping: $29,950
- Pudu CC1 Pro: $32,650
- Large-area models (BG1, MT1 Max, MT1 Vac): on quotation
The best benchmark remains your current cleaning costs: our project calculator estimates your savings and payback period.
Which robots do you recommend for my sector?
What types of cleaning robots do you offer?
We offer five main categories:
- Compact scrubber-dryers (ET1): scrubbing and drying small spaces of 100 to 800 m², such as convenience stores, restaurants and offices
- Hybrid robots (Carl CC1): 4-in-1 with vacuuming, washing, sweeping and wet cleaning
- Sweeping and vacuuming robots (Marc MT1, MT1 Vac): Specialized for large debris and carpet vacuuming
- Scrubbing robots (Scrubbot Pro, Titan 810): Professional washing and scrubbing
- Industrial robots (Largebot Pro, BG1): High capacity solutions for large installations
Do you offer robotic mowers?
Yes. Our commercial robotic mowers mow, collect clippings and leaves, and empty their grass box autonomously:
- GT3: the most compact (36 in cut), for fragmented sites; it also sweeps walkways
- GT5: a 60 in cut and up to 65,000 m² per charge, for the large lawns of parks, campuses and municipal grounds
- GT7: a reel mower for a short, precise cut (5 to 50 mm) on golf courses and sports fields
We handle installation, site mapping and local support.
Do you have a robot to move pallets?
Yes, the MP2000, an autonomous pallet jack:
- Pallets of up to 2,000 kg (4,409 lb), moved at floor level between docks, storage areas and production lines
- No reflectors or floor markers: it recognizes pallets and free storage slots
- For lighter loads (up to 300 kg) in bins, carts or shelves, the Tommy T300 is a better fit
How do cleaning robot navigation systems work?
Our robots use advanced navigation technologies including:
- LiDAR for precise mapping and obstacle detection
- Proximity sensors for collision avoidance
- Gyroscopes and encoders for accurate positioning
- Artificial intelligence for route optimization
- Cameras for visual recognition (depending on model)
This combination enables safe autonomous navigation even in complex environments.
What area can a robot clean on a single charge?
This varies by model and conditions:
- Commercial robots: Generally 1,000 to 3,000 m² per charge
- Industrial robots: Up to 5,000 m² or more per charge
- Factors affecting autonomy: Cleaning type, obstacle density, surface type
Our robots include automatic charging stations to ensure continuous operation.
Can robots clean different types of floors?
Yes, our robots adapt to various surfaces:
- Carpets and rugs: Vacuuming with automatic height adjustment
- Hard floors: Concrete, tiles, marble, wood with appropriate wet cleaning
- Mixed surfaces: Hybrid robots automatically manage transitions
- Delicate surfaces: Adjustable settings to protect sensitive materials
How much maintenance do cleaning robots require?
Maintenance is minimal and simple:
- Daily: Empty dirty water tanks and refill with clean water
- Weekly: Clean brushes and filters
- Monthly: General inspection and sensor cleaning
- Semi-annually: Preventive maintenance by our technicians
We provide comprehensive training and detailed maintenance guides.
What happens if the robot encounters an unexpected obstacle?
Our robots integrate several safety measures:
- Automatic stopping when encountering undetectable obstacles
- Intelligent bypassing of temporary obstacles
- Return to base if navigation is compromised
- Real-time alerts to management application
- Automatic resumption once obstacle is removed
What's the typical return on investment for a cleaning robot?
ROI varies by application, but generally:
- Payback period: 12 to 24 months
- Labor savings: 60 to 80% of cleaning costs
- Efficiency improvement: Up to 3x faster than manual cleaning
- Consistent quality: Reduction in rework and complaints
We provide personalized ROI analysis during consultation.
Can robots integrate with our existing systems?
Yes, our robots support various integrations:
- Building management systems (BMS)
- Existing IoT platforms
- Elevators
- Automatic doors
- Security systems and access control
Our engineers can develop custom integrations according to your specific needs.
Can robots operate during business hours?
Absolutely. Our robots are designed to operate safely around people:
- People detection: Automatic stopping or bypassing
- Reduced noise levels: Quiet operation
- Flexible scheduling: Cleaning during or after business hours
- Operation modes: Adjustable based on foot traffic
Can a robot replace a floor scrubber?
For large areas, that is the right comparison:
- Under 20,000 sq ft: we mainly compare with cleaning by mop and broom
- From 20,000 sq ft: we compare with a person using a walk-behind scrubber (about $5,000 to $10,000) or a ride-on scrubber (about $15,000 to $20,000)
- The robot works autonomously: the operator's time and the machine purchase are avoided
Our project calculator makes this comparison for your floor area.
Do you rent robots?
Yes. In addition to sales, we offer rentals depending on the robot and the duration, including for events and entertainment.
For service robots, plans starting at $20 per day are available. Contact us for a quote.
What sets Fractal apart from a simple distributor?
We don't stop at standard integration: every robot is programmed and, when needed, modified for your environment.
- Analysis of your needs and your premises
- Selection of the right robot and custom modifications
- Installation and programming around your processes
- Training for your teams and ongoing technical support
- Continuous optimization based on real-world use
Where do you provide your services?
We are based in Drummondville, Quebec:
- Everywhere in Quebec: installation, programming, training and technical support
- Elsewhere in Canada: shipping across the country from our online store, and integration projects on request
Can robots use the elevator?
Yes, some delivery robots do it on their own.
- Walton (Pudu Flashbot Max) rides the elevator and passes secure doors by itself
- It is in service at Hôtel Monville for room delivery
Can I buy a robot online?
Yes. Our store shows our prices in Canadian dollars:
- Card payment for items under $10,000
- Items of $10,000 and more: invoice payable by bank transfer, Interac e-Transfer or pre-authorized debit
- Shipping across Canada: $30 for orders under $50, $50 up to $999.99, free from $1,000
- Taxes calculated for your province