Privacy policy
Data that we collect
The types of information that Fractal Solutions Robotiques collects include the following categories. We receive this information from consumers who provide it to us:
Contact Information
Contact information is your full name, email address, phone number, and the name of your company when you wish to be contacted for other business purposes while browsing the websites.
Device Information
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Our website uses cookies and similar technologies to ensure the proper functioning of our website and services, as well as analytical cookies to optimize your user experience. Our privacy policy does not cover the use of cookies by others, including but not limited to, our partners, affiliates, tracking service company, and service providers. We have no access or control over these cookies.
How we use your data
We use the information we collect about you or that you provide to us, including any personal data, for the following main purposes:
To Communicate with You
We use your contact details to communicate with you, provide you with information you request about us, answer your questions, or handle your complaints.
For Direct Marketing
We may use your personal data to send you newsletters, promotions, or other commercial communications, including invitations to our exhibitions concerning our products and services via email.
For Website Optimization
We may use the device-related information we collect to improve and optimize our website (for example, by generating analytics on how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Duration of Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When you complete a contact form, your data will be retained indefinitely. When we contact you, you can specify to us to delete your data. You can also directly request the deletion of your data at the email address info@fractalrobotique.ca.
The rights you have over your data
If you have an account on this site or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include data that we are obliged to retain for administrative, legal or security purposes.